Shipping Policy

At SMA Hair & Cosmetics, we are committed to delivering your favorite makeup, cosmetics, and hair care products in a timely and reliable manner. Please read our Shipping Policy carefully before placing your order.

1. Order Processing

All orders are processed within 1-2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Time

Delivery times may vary depending on your location. Typically, orders are delivered within 2-5 business days. Remote areas may require additional time.

3. Shipping Charges

Shipping charges may vary based on your location and order value. Any applicable shipping fee will be clearly displayed at checkout before completing your purchase.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp to monitor your delivery status.

5. Delays

While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high order volumes.

6. Third Party

We rely on third-party courier services for deliveries. SMA Hair & Cosmetics is not responsible for delays, damages, or losses once the order has been handed over to the courier company.